I figured that in your dealings with gov't agencies etc, you had encountered much the same thing.

I was really rattled after I hung up, especially as she began the call with "We had to call you three times and your phone was busy". Well, I got two calls (including one from Rob) to which I said "Ican'tstayonthelineI'mwaitingforunemploymenttocall
canIcallyoubackafter3?" and Immediately got off the line.

But I went out in the sun to the fabric store, and Nan and Josie are on the way for fittings and pizza, so it will get better.