Still no word from either lolyer

[wendyzski]

But here is an example of why you don't want to piss me off....

--------------------------------------
July 16, 2009
From - City of Chicago - Department of Consumer Services
RE: DCS SR #08-00149383

Dear Mr. Zdrodowski;

This letter is the final update of the Department of Consumer Services' investigation and prosecution of the cab driver you reported for investigation.

The Department of Consumer Services invesitgated your complaint and filed Municipal Code of Chicago violation charges against the report cab driver at the City Of Chicago's Central Administrative Hearing Facility.

The cam driver was found liable of violating the Municipal Code of Chicago. Accordingly, fines and penalties were imposed on the cab driver.

Thank you for reporting this cab driver and for taking the time to follow up with the Department...

Sincerely,
Rupal D Bapat, Attorney
Assistant Commissioner
-------------------

Take THAT!

Comments

[aedifica]

"Mr" Zdrodowski?

[wendyzski.livejournal.com]

Yeah, well - at least they fined the guy....

[msimon777.livejournal.com]

The date is also in July of 2009. Apparently, you have an interesting operation sometime within the next year...

[tryst-inn.livejournal.com]

Original post, please?

[wendyzski.livejournal.com]

It was sometime last December and I made an online reservation for a cab. Had a confirmation number and everything, and then the cab never showed. The next day I called and after being fobbed off to at least 3 people they said that my reservation "had been canceled".

Now, Chicago law says that cabs can't refuse pickups because of where they are (and it's not that my neighborhood is unsafe, just that it's not prime downtown area - so they are less likely to pick up a fare right afterwards) even though it happens all the time. I tried calling for a reservation that morning and 3 companies said that they had "no drivers available" for that location and time.

So I filed a complaint online with the city, and when they sent me a detail form I also filled THAT out (and sentcopies of the printouts), as well as the second letter asking if I would come to court if needed (hell yes!).

I'm sure that the cab companies get away with this kind of crap all the time because people don't bother or don't know how to complain. But I'm a vindictive bitch and I missed a very important session because of these yahoos, so I'm pretty pleased that they got the smackdown on this one.

[stealthbunny.livejournal.com]

There is always a certain gleeful pleasure in getting people who think they can get away with whatever they want in trouble.

Good job!