Regarding amazonfail

[wendyzski]

For a quick summary, read cleolinda's LJ. Between that entry and some of the links in the comments, you'll get a good idea of what is going on.

For real-time tracking, try http://amazonglitch.com/ but it's moving awfully fast.

Personally, I logged in to my account and sent a polite yet firm e-mail (while signed in) to customer service that:

1) I am outraged at the information that has recently come to light about their rankings and search criteria in regards to "adult" material and in particular in how these labels are applied to works with homosexual characters or content

2) I understand that they are a private company and that they can apply any filters to their content that they wish.

3) However, I will not be making purchases with them until I am assured that their content is free of anything resembling censorship.

No ranting, shouting, or i'll-never-speak-to-you-agains, just an "I've shopped with you before, and I'm upset at your policies/glitches/whatever and I'm not going to shop there again unless this changes".

Now we wait - I suspect there are some rather frantic meetings going on over there right now...

Comments

[tully-argyle.livejournal.com]

I know that was one of the theories...where can you cite your proof? (no accusation, just curious for the info! -thanks!)

[wendyzski.livejournal.com]

as far as I know, that is one of 4 competing theories at the moment, and it seems unlikely in view of:
1) the fact that this has been going on since February and
2) the facts that using the search term "homosexuality" as of yesterday afternoon pulled up almost entirely books with an anti-homosexual bias a